Return & Refund Policy
At Ghareeb Store, customer satisfaction is our priority, and we provide a clear return policy to ensure a smooth shopping experience. If you are not satisfied with your purchase, please review our return and refund policy below.
1. Return Eligibility
You may request a return or exchange in the following cases:
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The product was damaged or defective upon receipt.
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You received a different product than what you ordered.
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The product is unused, in its original packaging, and includes all accessories.
📅 Return Period: Requests must be submitted within 15 days of receiving the order.
2. Non-Returnable Products
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Used or damaged products due to misuse.
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Custom-made or personalized products.
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Consumable items such as cosmetics or food products.
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Gift cards or electronic vouchers.
3. Return Request Process
📩 Contact us via email at info@ghareebstore.com
📦 Once the request is reviewed and approved, we will provide shipping instructions for returning the product.
✅ After receiving and inspecting the item, we will notify you about the status of your refund or exchange.
🖥️ Alternatively, you can submit a cancellation request from the Orders section on our website and select the item you wish to return.
4. Refund Policy
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Refund Method: The amount will be refunded to the original payment method used at checkout.
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Processing Time: Refunds may take 7 to 14 business days to reflect in your account.
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Return Shipping Fees: The customer may be responsible for return shipping costs unless the return is due to an error by Ghareeb Store.
5. Order Cancellations & Modifications
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Orders can be canceled before shipping, and a full refund will be issued.
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If the order has already been shipped, the customer may request a return after receiving the order, following the return policy outlined above.
6. Contact Us
For any inquiries regarding our return policy, please reach out to us at:
📧 Email: info@ghareebstore.com
